The hotel offered a clean and comfortable atmosphere.

My stay was a nightmare due to the noise from the light rail and railroad tracks nearby. The coffee maker in our room was broken, and while they provided free coffee from the lobby, it hardly made up for the inconvenience. I was also disturbed by a loud family conversation overheard at the front desk, which was extremely uncomfortable and unprofessional.

Loved the outdoor pool and how close it was to the mall. Our room had a cozy sofa bed that was perfect for chilling out. Also, the complimentary shuttle made getting around super easy. Really appreciated the early check-in, which gave us extra time to explore.

Felt safe and secure, no complaints.

Ideal haven for families

We had a hell of a stay. I was blown away when I walked into the King Room with Sofa Bed, the space was huge and the bed was more comfortable than I expected, like. a luxury I didn’t think I deserved. The kids loved the pool area, and it was great to see them relax after a long day of traveling.

It wasn't exactly a bargain, but worth it still.

during my recent family stay, the king room with sofa bed exceeded my expectations with its modern design and comfort. the location made it super easy to access local attractions, and the staff were accommodating, making our experience enjoyable. overall, it was a delightful holiday that felt refreshing and relaxing.

The outdoor courtyard pavilion was lovely, but the noise disturbed my sleep.

Comfortable Stay with Room for Improvement

Enjoyed a cozy stay with a comfortable sofa bed in my room. WiFi connectivity needed a bit of troubleshooting, but the front desk handled it promptly. The gym shared with Townplace Suites had decent equipment.

The King Room with Sofa Bed was spacious and well-furnished, providing a great environment for family relaxation. The location made it convenient to access local attractions, and the outdoor pool was a nice feature for unwinding after a busy day. However, the surprise billing for deposits was confusing, and the lack of complimentary breakfast was disappointing for the price paid. Additionally, only one bottle of water was provided daily, with charges for extras.

Had a great stay, the location is super convenient, right next to the Great Mall and plenty of restaurants. Staff was really friendly and helpful, which made everything smoother. The pool area looked nice, although I didn't have time to use it.

It was all fantastic.

We had a comfortable stay in a spacious King Room with Sofa Bed, and my family loved the clean bathroom. However, we found the coffee maker broken, which was disappointing.

Room was modern and quiet, but the WiFi was unreliable during my stay.

Conveniently located near the freeway, this hotel makes access to the San Jose Airport and local attractions effortless. The comfortable King Room with Sofa Bed was a highlight for our family, and the outdoor pool provided a refreshing place to unwind. Dinner at the bistro was a treat, especially the pan roasted beef tenderloin. However, the bathroom setup is quite cramped with limited counter space, and while the coffee maker is a nice addition, additional amenities might enhance the overall experience.